Adolescent Counseling Services (ACS) empowers youth in our community to find their way through social-emotional support and by building safe, accepting communities. ACS exists to support the wellbeing of all teens, tweens, and young adults in Santa Clara and San Mateo Counties. Our network of skilled family therapists and professionally-led support groups are resources that youth and their families can rely on time and again for help with life’s challenges be they big or small. ACS has four programs that serve youth ages 10-25: Community Counseling, On-Campus Counseling, Adolescent Substance Abuse Treatment, and Outlet, serving LGBTQQ+ youth.


For volunteer opportunities, please see our Volunteer page. For clinical internships, please see our Internship & Training Program page.

The following paid position(s) are open to qualified applicants.


TITLE: Outlet Program Director
REPORTS TO: Clinical Director

POSITION OVERVIEW:
The Outlet Program supports and empowers lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ+) youth ages 10-25 living on the San Francisco Peninsula.  Through youth groups, counseling, mentoring, leadership training, and advocacy, Outlet has been a critical resource for LGBTQQ+ teens since 1997. The Program Director of the Outlet Program is responsible for the successful overall management and direction of the Outlet Program.  The Director’s main responsibilities include program management and implementation, outreach and education, staff and volunteer management, representing the Outlet Program on various coalitions, community work groups, and in the community at large, and supporting our Development Department with fund development. The Program Director will work closely with the Clinical Director and the Executive Director in building and leading the program.

DUTIES & RESPONSIBILITIES:

  1. Program Management & Implementation:
    • Ensure programming is aligned with mission of ACS.
    • Collaborate with the Clinical Director to supervise and develop all program content.
    • Meet regularly with Clinical Director to report on programs activities and coordinate programs development with ACS goals and strategy.
    • Provide direction to the outpatient therapeutic programs.
    • Oversee individual, group and family clinical and support services programs.
    • Responsible for development, implementation, measurement and reporting of all program measurable objectives.
    • In conjunction with staff, conduct educational seminars as a part of a prevention and awareness program in the community.
    • Responsible for maintaining upkeep and overall appearance of program offices.
    • Research and develop current best practices.
    • Ensure successful implementation of all programming including delivering professional trainings and workshops, supporting staff in facilitation of youth groups and monitoring youth events as needed.
    • Establish program outcomes and goals with Clinical Director.
    • Staff & Volunteer Management.
    • Interview, hire, evaluate and train program personnel.
    • Coordinate and implement orientation and training for all new employees.
    • Ensure appropriate staff and volunteer recruitment, training, management, evaluation, and recognition.

    2. Community Partnership Building:

    • Build and maintain strategic community partnerships and collaborations.
    • Represent and promote Outlet in the community and in coalitions.

    3. Fund Development & Communications:

    • Assist the ACS Development Department with individual donor appeals, special events, and grant research/writing.
    • Manage communications pieces including newsletters and website in conjunction with Outlet staff.
    • Manage grant objectives and prepare grant reports along with the Foundation and Corporate Grants Officer.
    • Assist with management of public relations and marketing efforts to youth, volunteers, donors, and community at large.

QUALIFICATIONS:

Required:

  • 3+ years demonstrated experience with program development and evaluation.
  • Experience with supervising staff and volunteers.
  • Experience with developing and managing budgets.
  • Deep understanding and knowledge of LGBTQQ+ teen issues, culture, and experiences.
  • Strong experience working with and advocating for LGBTQQ+ youth on an organizational or programmatic level.
  • Ability to work with diverse people including adult volunteers, youth, and community members.
  • Articulate and effective public speaker.
  • Ability to work under pressure and on multiple projects.
  • Ability to think creatively and assist in new, innovative program development or expansion in response to the needs of LGBTQ+ Youth in the bay area
  • Must have excellent verbal, written, and interpersonal skills
  • Advanced computer skills/proficiencies required in: email, the internet, Microsoft Office (including Word, Excel, PowerPoint), as well as previous electronic health record/database experience
  • Ability to create and maintain positive, productive working relationships
  • Ability to work independently and as a member of a team, manage multiple projects simultaneously, track details and the big picture, work proactively, and handle/maintain confidential records and issues appropriately
  • Sensitivity to cultural, social, ethnic and gender issues
  • Must have a passion for the mission and values of Adolescent Counseling Services

Highly Recommended:

  • Bilingual Spanish speaker
  • Licensed Psychologist, LMFT or LCSW
  • Experience and knowledge of the Mental Health needs of the LGBTQ+ youth in the Bay area

SALARY/HOURS: Competitive starting salary depending on experience and licensure status.  Generous benefits package.

**ACS is proud to be Equal Opportunity/Affirmative Action Employer. People of color, women,
trans* and gender variant people, and individuals of diverse backgrounds encouraged to apply.

To apply, please send cover letter and resume via email to Sarah Burdge, PhD at sarah@acs-teens.org


TITLE: Outlet Spanish Language & Education Coordinator
REPORTS TO: Clinical Director

POSITION OVERVIEW:
The Outlet Program supports and empowers lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ+) youth ages 10-25 living on the San Francisco Peninsula.  Through youth groups, counseling, mentoring, leadership training, and advocacy, Outlet has been a critical resource for LGBTQQ+ teens since 1997. Outlet provides support services to LGBTQQ+ youth, and educational presentations, as well as consultation, for youth and adults. The Spanish Language and Education Coordinator is responsible for youth services for Queer and Trans youth of color (QTYOC), and Outlet’s education programming. This position will be responsible for the development of services for QTYOC, including the revitalization of De Ambiente, a program forSpanish speaking and bilingual Latinx LGBTQQ+ youth, ages 10-25. Outlet is often sought out by many schools and other organizations to provide education on LGBTQQ+ topics. This position also includes co-development of trainings on LGBTQQ+ sensitivity, as well as scheduling, presenting and evaluating the effectiveness of these presentations. This position seeks a Spanish speaker with solid understanding of anti-oppression work with QTYOC, as well as proficient public speaking experience.

DUTIES & RESPONSIBILITIES:

  1. 1. Develop, coordinate, implement, and evaluate youth support programs for QTYOC, with assistance from staff and director.
  2. Assist staff and volunteers with co-facilitation of various youth groups and social activities.
  3. Provide support and consultation services in Spanish for youth and adults.
  4. In conjunction with the Outlet Director, assist with development, coordination, scheduling, and presentation or co-presentation of educational trainings to adults and youth in the community in English and Spanish.
  5. Outreach to other youth-service providers regarding the needs and experiences of QTYOC.
  6. Deliver evaluation tools and perform evaluation data entry.
  7. Build and maintain collaborations with schools, community organizations, and community members.
  8. Attend staff, committee meetings, and other events as required.
  9. Assist with fundraising tasks as needed.
  10. Perform other program duties as necessary.

QUALIFICATIONS:

  1. Energetic, creative, reliable, and detail-oriented person.
  2. Deep knowledge of, experience with, and passion for working with QTYOC population, especially Latinx youth, and background/basic understanding of social justice work.
  3. Spanish speaking a must.
  4. Deep understanding of gender diversity a must.
  5. Experience with public speaking and educating on LGBTQQ+ issues.
  6. B.A. Degree or equivalent two or more years experience working with youth under 18 years old.
  7. Experience working with a mix of people from diverse backgrounds as well as youth and adults with considerable privilege.
  8. Experience with youth group facilitation and ability and desire to work with volunteers/interns.
  9. Excellent written and verbal communication skills.
  10. Ability to work under pressure and meet deadlines.
  11. Able to work as a team and independently.
  12. Working knowledge of MS Office software including Word, Excel, Powerpoint, as well as Google platform and some database work.
  13. Commitment to the ACS Mission.

SALARY/HOURS: $20- $23 per hour (DOE). 35-40 hours per week. Some evenings and weekends required. Good benefits including medical, dental, and generous vacation and holidays.

**ACS is proud to be Equal Opportunity/Affirmative Action Employer. People of color, women,
trans* and gender variant people, and individuals of diverse backgrounds encouraged to apply.

To apply, please send cover letter and resume via email to Sarah Burdge, PhD at sarah@acs-teens.org