Adolescent Counseling Services (ACS) empowers youth in our community to find their way through social-emotional support and by building safe, accepting communities. ACS exists to support the wellbeing of all teens, tweens, and young adults in Santa Clara and San Mateo Counties. Our network of skilled family therapists and professionally-led support groups are resources that youth and their families can rely on time and again for help with life’s challenges be they big or small. ACS has four programs that serve youth ages 10-25: Community Counseling, On-Campus Counseling, Adolescent Substance Abuse Treatment, and Outlet, serving LGBTQQ+ youth.


The following paid position(s) are open to qualified applicants.

For Volunteer Opportunities, please see our Volunteer page. For clinical internships, please see our Internship & Training Program page.


TITLE: Clinical Director
REPORTS TO: Executive Director

POSITION OVERVIEW:
The position guides and oversees the day-to-day operations as well as provides vision for Adolescent Counseling Services (ACS) programs. The position oversees and works in close collaboration with the Outlet Program Director, the On-Campus Counseling Program Clinical Supervisors and the Outpatient Programs Clinical Team to assure continuity and improvement of the quality of care. The Clinical Director serves as an essential member of the Operations team, reporting directly to the Executive Director.

JOB RESPONSIBILITIES:

  1. Partner with Executive Director on institutional priorities, culture development, and programs’ long-range planning
  2. Working collaboratively with the programs’ teams to coordinate the agency’s clinical training program, compliance protocols, and professional development of all clinicians
  3. Actively and cooperatively participate in the Operations Leadership Team to foster strong cross-departmental collaboration between programs
  4. Work with Executive Director to keep board informed about programs initiatives, impacts, and innovations
  5. Develop and maintain productivity standards for programs and ensure efficient and effective staffing patterns
  6. Develop and implement organization wide treatment policies that will contribute to the agency overall success
  7. Oversee the creation, implementation, monitoring and reporting of valid and reliable measurable objectives with the goal to assess the quality and effectiveness of the programs
  8. Monitor and ensure that documentation and case records are developed and maintained in accordance with agency standards
  9. Coordinate, implement and monitor agency-wide use of Electronic Health Record system
  10. Recruitment of clinical interns, conduct outreach and maintain working relationships with graduate schools
  11. Supervise Outpatient Treatment Team including paid and unpaid staff and volunteers
  12. Coordinate and implement orientation and training for all clinical staff
  13. Ensure all programs activities comply with contracts
  14. Represent the agency at appropriate levels in local, county, and state groups
  15. Hire, Supervise, train and evaluate the OCCP Clinical Supervisors, Director of Outpatient Programs, Outlet Program Director and Outpatient Clinical Interns

QUALIFICATIONS:

· Masters or Doctorate degree in Psychology, Social Work, Counseling or a related field

· Must possess an LMFT, LCSW or PhD/PsyD license

· Must have a minimum of three years supervisory and management experience working in a nonprofit/community based organization

· Experience with MediCal documentation and utilization review to ensure agency compliance with required standards

· Knowledge of chemical dependency, co-occurring, and mental health treatments

· Must have excellent verbal, written, and interpersonal skills

· Advanced computer skills/proficiencies required in: email, the internet, Microsoft Office (including Word, Excel, PowerPoint), as well as previous electronic health record/database experience

· Ability to read, analyze, and interpret complex compliance and regulation guidelines

· Ability to present information to all levels of the agency

· Ability to create and maintain positive, productive working relationships

· Ability to work independently and as a member of a team, manage multiple projects simultaneously, track details and the big picture, work proactively, and handle/maintain confidential records and issues appropriately

· Sensitivity to cultural, social, ethnic and gender issues

**ACS is proud to be Equal Opportunity/Affirmative Action Employer. People of color, women,
trans* and gender variant people, and individuals of diverse backgrounds encouraged to apply.

To apply, please send cover letter and resume via email to:
Philippe Rey, Executive Director
Email: Philippe@acs-teens.org


TITLE: Spanish Language and Education Coordinator
REPORTS TO: Outlet Program Director

POSITION OVERVIEW:
Outlet provides support services to LGBTQQ+ youth, and educational presentations, as well as consultation, for youth and adults. The Spanish Language and Education Coordinator is responsible for youth services for Queer and Trans youth of color (QTYOC), and Outlet’s education programming. This position will be responsible for the development of services for QTYOC, including the revitalization of De Ambiente, a program for Spanish speaking and bilingual Latinx LGBTQQ+ youth, ages 10-25. Outlet is often sought out by many schools and other organizations to provide education on LGBTQQ+ topics. This position also includes co-development of trainings on LGBTQQ+ sensitivity, as well as scheduling, presenting and evaluating the effectiveness of these presentations. This position seeks a Spanish speaker with solid understanding of anti-oppression work with QTYOC, as well as proficient public speaking experience.

JOB RESPONSIBILITIES:
1. Develop, coordinate, implement, and evaluate youth support programs for QTYOC, with assistance from staff and director.
2. Assist staff and volunteers with co-facilitation of various youth groups and social activities.
3. Provide support and consultation services in Spanish for youth and adults.
4. In conjunction with the Outlet Director, assist with development, coordination, scheduling, and presentation or co-presentation of educational trainings to adults and youth in the community in English and Spanish.
5. Outreach to other youth-service providers regarding the needs and experiences of QTYOC.
6. Deliver evaluation tools and perform evaluation data entry.
7. Build and maintain collaborations with schools, community organizations, and community members.
8. Attend staff, committee meetings, and other events as required.
9. Assist with fundraising tasks as needed.
10. Perform other program duties as necessary.

QUALIFICATIONS:
1. Energetic, creative, reliable, and detail-oriented person.
2. Deep knowledge of, experience with, and passion for working with QTYOC population, especially Latinx youth, and background/basic understanding of social justice work.
3. Spanish speaking a must.
4. Deep understanding of gender diversity a must.
5. Experience with public speaking and educating on LGBTQQ+ issues.
6. B.A. Degree or equivalent two or more years experience working with youth under 18 years old.
7. Experience working with a mix of people from diverse backgrounds as well as youth and adults with considerable privilege.
8. Experience with youth group facilitation and ability and desire to work with volunteers/interns.
9. Excellent written and verbal communication skills.
10. Ability to work under pressure and meet deadlines.
11. Able to work as a team and independently.
12. Working knowledge of MS Office software including Word, Excel, Powerpoint, as well as Google platform and some database work.
13. Commitment to the ACS Mission.

SALARY/HOURS: $20- $23 per hour (DOE). 35-40 hours per week. Some evenings and
weekends required. Good benefits including medical, dental, and generous vacation and
holidays.

**ACS is proud to be Equal Opportunity/Affirmative Action Employer. People of color, women,
trans* and gender variant people, and individuals of diverse backgrounds encouraged to apply.

To apply, please send cover letter and resume via email or mail to:
Anthony Ross, Outlet Program Director
Email: Anthony@acs-teens.org
Adolescent Counseling Services
643 Bair Island Rd, Ste. 301
Redwood City, CA 94063